Patient Access Representative

Insight Global · Palo Alto, CA, United States

Location
Palo Alto
Job Type
Full-time
Posted
July 18, 2026

Job Description

Job Description
Insight Global is seeking a fully remote Patient Access Representative to support a Healthcare AI client. This is a part-time opportunity working 5–15 hours/week where candidates will leverage their patient access knowledge to evaluate and improve AI-driven patient intake and access workflows. This role requires strong attention to detail and a solid understanding of patient registration, insurance verification, and care coordination processes. Laptop and equipment will be provided.

Responsibilities:
- Review patient intake and registration data alongside AI-generated recommendations for patient access workflows
- Evaluate the accuracy and completeness of demographic entry
- Identify discrepancies between AI recommendations and real-world patient access best practices and explain gaps
- Provide insights into workflows such as scheduling, registration, insurance verification, and authorization readiness
- Share operational expertise with produc...

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