Location
manila
Job Type
Full-time
Posted
June 08, 2026
Job Description
- State/Province National Capital Region (Manila)
- Country Philippines
Job Description
Payment Operations & Reconciliation
- Process, verify, and monitor player deposits and withdrawals via e-wallets (e.g. GCash, Maya), bank transfers, OTC channels, and PSPs.
- Ensure payment account details match registered player information to prevent third‑party usage.
- Perform daily reconciliation of payment provider reports vs. internal system transactions.
- Investigate and resolve transaction mismatches or discrepancies in coordination with Finance teams and PSPs.
- Support resolution of failed, delayed, or disputed transactions with payment providers or banks.
Fraud Monitoring and Investigations
- Monitor payment and player activity for suspicious behaviors, including: Third‑party usage (different depositor name vs. registered player); abnormal or rapid deposit/withdrawal p...