Personal Banking Associate Trainee

Department Overview

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long‑lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Job Description

Personal Banking Associate Trainee for a branch office who guides customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions.

Typical Day

• Engage customers in day‑to‑day advice needs, service transactions, digital education, and customer problem resolution related to banki...