Personal Lines Customer Service Representative

Job Title: Personal Lines Customer Service Representative (Property & Casualty)
Location: Forest Lake, MN (Hybrid)

About the Opportunity:
We’re partnering with a well-established and growing insurance agency in the Forest Lake area seeking a Personal Lines Customer Service Representative to join their team. This is a hybrid role offering a great balance of in-office collaboration and remote flexibility. If you enjoy building relationships, problem-solving, and being a trusted resource for clients, this could be a strong fit.

What You’ll Do:

• Serve as the primary point of contact for personal lines clients, delivering exceptional customer service
• Handle policy servicing including endorsements, renewals, cancellations, and billing inquiries
• Review coverage with clients and provide recommendations based on their needs
• Process policy changes accurately and efficiently while maintaining comp...