Platform Specialist

Microland is committed to transforming enterprise operations through innovative technology solutions. Our mission is to deliver Autonomous Operations that enhance efficiency and drive measurable value for our customers. About the Role Forward Deployment Consultant (FDC) is an individual contributor role reporting to the Head – Technology Transformation. The purpose of the FDC role is to translate the vision of Autonomous Operations into tangible outcomes for enterprise customers by embedding directly within their environments and making Intelligeni real in weeks, not months. Responsibilities Lead Intelligeni deployment and adoption activities for assigned accounts, including readiness assessment, integration coordination, configuration support, and early go-live stabilization. Define the first wave use cases, baselines, and success measures such as MTTR improvement, alert reduction, automation uplift, and productivity improvement. Work with delivery teams and customer stakeholders to u...