Principal Machine Learning Engineer, Agentic AI

About the team

The Agentic AI team at Zillow is at the forefront of transforming the real estate industry by helping millions of people use AI assistants to find their next home. We aim to redefine the home shopping and transaction experience by providing an always-on assistant that integrates personalized user insights with Zillow’s knowledge. This lean, customer-focused team of engineers independently ships features and has the autonomy to move fast and make decisions.

About the role

As a Principal Machine Learning Engineer on the Agentic Artificial Intelligence team, you will get to: 

Develop large-scale, fault-tolerant multimodal agentic experiences that reach millions of customers

Design and develop multiple agent interaction modes, including Voice AI and Deep Research. 

Pioneer robust evaluation frameworks, tracing systems, and safety guardrails to ensure our highly-visible AI agents remain trustwor...