Location
Krakow
Job Type
Full-time
Posted
June 10, 2026
Job Description
Process Improvement Specialist
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
+ Assist in conducting interviews and workshops with business stakeholders to gather process information and requirements.
+ Learn to document and visualize business processes using BPMN 2.0 notation under guidance.
+ Support the preparation and maintenance of process maps, SOPs, and related documentation using tools such as Microsoft Visio or similar BPM software.
+ Coordinate process review sessions, take notes, capture feedback, and help integrate suggested refinements.
+ Collaborate with senior analysts and process improvemen...
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
+ Assist in conducting interviews and workshops with business stakeholders to gather process information and requirements.
+ Learn to document and visualize business processes using BPMN 2.0 notation under guidance.
+ Support the preparation and maintenance of process maps, SOPs, and related documentation using tools such as Microsoft Visio or similar BPM software.
+ Coordinate process review sessions, take notes, capture feedback, and help integrate suggested refinements.
+ Collaborate with senior analysts and process improvemen...