Drives mutual sustainable growth for both New Sales (NS) and PSE sales by driving a cross-functional team to build strong customer relationships while identifying and capturing short, medium and long term business opportunities.
Coordinate the Key Account team and coordinates cross functional activities.
Drives improved understanding of the KA’s overall business (marketplace, channel, competitive environment, strategy, productivity and profitability).
Develops and drives the execution of Key Account plans aligned to Tetra Pak’s and the KA’s business objectives.
Ensures that customer issues are resolved in a timely manner, and the resolution is accepted by the customer.
Proposes desired team composition: to line management to meet customer needs. Sets the related IOs together with functional managers for the team members. Drives transparency of IOs within the team.
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