Procurement Operations Analyst - Manulife

Join Manulife as a Procurement Operations Analyst, supporting Source to Pay processes in a hybrid setting. Provide top-tier operational support for end users and suppliers in streamlining procurement activities.
In this role, you'll actively assist users with requisition management, invoicing, and supplier interactions while ensuring compliance with established S2P controls. Managing escalations, and effective communication with procurement and finance teams are key components of ensuring a seamless operation.
Key Responsibilities:
• Deliver daily operational support for S2P lifecycle activities
• Handle support queues and coordinate escalations as necessary
• Oversee end-to-end Procure-to-Pay processes efficiently
• Monitor approval workflows proactively and communicate updates
• Address invoice discrepancies and confirm goods receipts
Requirements:
• 3–5 years in procurement or shared services
• Proven customer service skills in fast-paced settings
• ...