Procurement Systems Training & Support Specialist

Procurement Systems Training & Support Specialist

You will ensure users are successfully onboarded, trained, and supported on procurement systems, enabling them to manage transactions efficiently from requisition through to invoicing.

This role combines training delivery, system configuration, and user support, with a strong focus on improving adoption, data quality, and process efficiency in an international environment.

Your responsibilities

• Manage user onboarding, including system setup, access rights, and configuration
• Coordinate with IT teams to ensure accurate system integration and user provisioning
• Develop and deliver training materials (guides, videos, live sessions) across multiple platforms
• Provide hands-on user support for transaction processes (requisitions, approvals, invoicing)
• Monitor user issues and troubleshoot system-related challenges in coordination with technical teams