Production Support Analyst

Your role

To work within FLEETCOR’s technology function to deliver effective support to both external clients/suppliers and colleagues using the GFN fuel card processing platform. Responsible for investigating and verifying software issues raised by clients, prioritising against the client’s business requirements, planned future development and available resource.

What you'll be doing

Ensure all high priority issues are progressed effectively.

Ensure production is running as expected, with issues found and fixed promptly.

Respond to alerts, handling them efficiently to remove or reduce business impact.

Carry out routine and regular checks designed to detect issues before Business impact, ensure checks are effective and identify areas that need further monitoring.

Support the organisation’s core applications

Work within Fleetcor’s IT organisation supporting both in...