Production Support Engineer

Central Parking · Bengaluru, Karnataka, India

Location

Bengaluru

Job Type

Full-time

Posted

May 24, 2026

Job Description

About the job
GMP has established itself as the pioneer of Interoperable Smart Parking which connects all parking and mobility stakeholders on a common platform who are operating in silos. GMP has had great success in the European market and is now expanding in US and other markets globally. This is an opportunity to be part of a high growth team with a global footprint.

Job Responsibilities:
Monitor the critical applications and proactively notify whenever there is any deviation , to name a few like Kibana, Crashlytics, APM, Cloudwatch, etc.

Open and track tickets through resolution and give summary reports to customers.

Diagnose software, hardware, networking and systems failures.

Execute resolutions to problems and follow standard practices.

Determine, record and work with team to revise current procedures to enhance customer satisfaction.

Develop troubleshooting tips and tool...

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