Program Coordinator – Digital Accessibility

Job Description
Lead rollout of YuJa Panorama to help faculty ensure course content meets ADA / WCAG 2.1 AA standards ahead of the April 2027 DOJ mandate
Run faculty training programs (group + 1:1), create training materials (slides, documentation), and help instructors remediate content (PDFs, contrast, screen reader accessibility, etc.)
Act as main escalation point for accessibility issues—supporting a ticketing workflow where 4 student workers handle front-line remediation and escalate more complex cases
Coordinate (not directly manage) student workers, ensuring workflows are running smoothly and faculty are getting timely support
Track adoption and compliance using Panorama reporting, define key metrics, and provide updates to ITS leadership

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes every...