Prophix Financial Platform Knowledge Specialist

Shape knowledge management as a specialist at Prophix, using your skills to enhance user documentation and AI-driven support across our Financial Performance Platform.

This role focuses on content creation that empowers customers and partners. By collaborating with cross-functional teams, you will ensure that all documentation meets the needs of users, helping them achieve their objectives and streamline their experiences with Prophix tools.

Key Responsibilities: • Own the content library of the help center • Simplify complex product information into user-friendly guides • Collaborate with support teams for effective documentation • Develop personalized in-app implementation guides • Analyze content metrics to enhance user experience

Requirements: • 3–5 years of relevant experience in knowledge management • Knowledge of JavaScript for guide development • Familiarity with content tools like Pendo or similar platforms • Strong writing and communication abilitie...