Quality Analyst, BPO — Elevate Customer Experience (On-site)

A leading BPO center located in Angeles City, Philippines, is seeking a Quality Analyst to enhance service quality and support agents in their performance. In this role, you will monitor communications, analyze performance data, and conduct training sessions to ensure compliance and improve customer satisfaction. The company offers opportunities for promotions, health insurance, free meals, and transportation services. This is an on-site position within a supportive teamwork environment.
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