Quality Assurance Engineer

The Quality Assurance Engineer is expected to deliver high quality product testing and comprehensive support for Workforce Optimizer Products. This position requires strong written and verbal communication skills. JIRA case notes must be kept up to date and accurately recorded: a defined problem statement, troubleshooting efforts, results, and next steps with time‑frames, along with actual time worked. The engineer is expected to utilize outstanding customer service skills and techniques that promote customer satisfaction and retention. Technical skills and domain expertise must be constantly updated to adhere to service level commitments, customer expectations, and the changing technology landscape.

Requirements

• Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math)
• At least 2 years of experience testing large and complex enterprise web applications with a focus on manual testing
• Experience testing software p...