Quality Control Representative

Job Overview

Summary/Objective
The Quality Control Representative reviews all work completed by the service departments ensuring repairs have been completed meeting company and manufacturer standards. Essential Functions

Minimizes comebacks by conducting periodic spot checks of completed jobs for thoroughness and quality

Investigates and corrects customer complaints regarding quality

Inspects all recently purchased and comeback vehicles to ensure proper repair and condition of vehicle

Understands and follows all applicable federal, state, and local regulations on hazardous waste and OSHA Right-to-Know

Establishes and maintains good working relationships with other departments

Understands, keeps abreast of, and complies with federal, state, and local regulations that impact the company's business

Facilitates and/or conducts training on proper techniques, policies, regulatio...