Quality Field Action Team Engineer

Mopar · Auburn Hills, Michigan, United States

Location

Auburn Hills

Job Type

Full-time

Posted

July 04, 2026

Job Description

Field Action Engineer job description and responsibilities include but not limited to: 

The Quality Field Action Team Engineer provides a crucial role in leading the investigation of an open case request through the signature approval process and release to the field. The Field Action Team offers high visibility to Directors, Vice Presidents and Senior Vice Presidents on a weekly basis. In addition, weekly cross functional engagements to Technical Safety and Regulatory Compliance (TSRC), Technical Service Operations (TSO), vehicle manufacturing, and release Engineering. Below is a list of key points for this position.
Lead the creation, approval, and release of Rapid Service Updates (RSU), Customer Satisfaction Notifications (CSN) and Warranty Extensions (WE) Field Actions.

Meet key process indicators (KPIs) for case open to Director signatures and fully approved to release to the field.

Lead cross-functional teams to obtain inf...

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