Quality Operation Lead and Data Technologies

Overview

Performance management and process improvement leadership role for a Power BI development team. The position is based in Longueuil, Quebec, Canada.

Responsibilities

• Lead a small team of Power BI developers responsible for departmental reports.
• Ensure monthly production of departmental performance indicators.
• Develop data processes related to customer quality in line with the latest standards and position them for the future.
• Contribute to establishing the annual departmental budget.
• Act as a business analyst and product owner for process automation initiatives.
• Manage an external data management service provider to support process improvement.
• Collaborate with technology solutions teams and developers to test and implement solutions in production.
• Prioritize backlog items based on business value, risks, ROI, and technical dep...