Quality & Operational Excellence Lead – Training & Compliance

ReSourcePro is seeking a Lead Specialist for Quality Management in Mandaluyong. This role is essential to bridge the Total Quality System with daily operations. Responsibilities include monitoring compliance with quality standards, developing training programs, and engaging with stakeholders. The ideal candidate has over 5 years of experience in a BPO environment and a strong background in Quality Management Systems. Benefits include 13th Month Pay, health insurance, and professional development opportunities.
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