Quality Program Manager

As a Customer Product Quality Manager (PQM), you will be responsible for product quality tracking and oversight for Quantum Disk Related Products. The quality oversight spans from customer support cases to supplier corrective action response. A PQM is a member of the core team on new product introduction initiatives to oversee launch readiness, set reliability specifications and organize Out-of-Box Experience testing prior to launch. You will be the Quality and Reliability expert driving cross functional teams to improve overall product quality on behalf of our customers. You will be an expert founded on data and metrics to establish facts. Facts will be used to influence cross functional teams to drive the right proactive improvements on both products and processes. Ability to navigate several business systems to investigate customer issues to find root cause is a critical aspect of your function. We’re looking for a self-sufficient champion to drive any necessary improvements to resu...