Real Time Analyst

Gratitude Philippines · quezon city, metro manila, Philippines

Location
quezon city
Job Type
Full-time
Posted
June 05, 2026

Job Description

On-site - Quezon City 3-5 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

  • Monitor real-time performance metrics and provide insights to improve operational efficiency.
  • Utilize workforce management tools to analyze and forecast staffing needs.
  • Collaborate with BPO teams to ensure optimal resource allocation.
  • Prepare and present reports on performance trends and KPIs.
  • Assist in implementing strategies to enhance customer service levels.

Requirements

  • Educational Qualifications: Bachelor’s degree in Business Administration, Management, or a related field.
  • Experience Level: 3-5 years of experience in a real-time analyst or workforce manage...

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