Regional Operations and Partner Manager

Lead regional operations as a Partner Manager. Bridge gaps between external partners and internal teams to drive compliance and improve performance outcomes.
In this strategic role, you will collaborate with various departments to enhance partner experiences while ensuring compliance with legal regulations. Primary responsibilities include managing the recruitment process, overseeing partner performance, and addressing escalations in partnership issues. You will conduct calibration walks and implement necessary operational guidelines for the partner relations team.
Key Responsibilities:
• Lead partner recruitment and manage resource pool
• Provide support in performance management processes
• Ensure compliance of partners through established processes
• Attend legal “Discoveries” as required
• Implement training and development programs for partners
Requirements:
• 5 years of management experience in operations
• Relevant post-secondary degree required
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