Remote AWS Cloud Service Desk Engineer (24/7)

A leading IT solutions provider is seeking a Service Desk Engineer to provide exceptional support for AWS Cloud Infrastructure from a remote location in Mexico. The role includes incident management, customer success, and technical operations. The ideal candidate will have experience managing AWS workloads, foundational Linux and Windows skills, and excellent problem-solving abilities. Availability for various work shifts including nights and weekends is required. Join a team that values connection and collaboration.
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