Remote Call Center Pro | First-Call Resolution

MCI is seeking Remote Call Center Representatives to support various inbound and outbound customer service initiatives. Candidates should possess strong English proficiency, prior call center experience, and work-from-home capabilities. Responsibilities include handling customer inquiries, resolving issues efficiently, and documenting calls. This position offers competitive compensation, HMO coverage, and various benefits. Ideal candidates must be at least 18 years old and reside within 80km of our office in Ilocos Sur, Philippines.
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