Remote Call Center Program Manager (Hiring Immediately)

Remote Program Manager ITCON Services is a forward-thinking consulting firm delivering innovative technology and management solutions that help our federal clients achieve mission success. We pride ourselves on fostering a collaborative, high-performance environment where experienced professionals can make a meaningful impact. We are currently seeking a Call Center Program Manager to lead and oversee a federal contract, serving as the primary point of contact for all contract-related matters. This is a high-visibility leadership role responsible for ensuring successful execution, delivery, and performance across all aspects of the program. What You’ll Do Serve as the overall manager of the contract and primary point of contact for the client Lead the planning, execution, and delivery of all contract requirements Oversee financial management, including budgeting, forecasting, and cost control Manage and allocate staffing resources to ensure optimal team performance Provide lea...