Remote Case Management Lead - Ecommerce Ops & Growth

Lago · pasig, metro manila, Philippines

Location
pasig
Job Type
Full-time
Posted
June 04, 2026

Job Description

Lago is seeking a Case Management Team Lead to oversee the performance of a team of Case Specialists in the Philippines. This role involves supervising team members, coaching on case management, and driving performance through KPIs. The ideal candidate will have 4-7 years of experience in eCommerce and proven leadership skills. The position supports remote work, allowing for flexibility while focusing on team and functional success.
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