Remote Client Support Representative - Travel

Cross Borders with Alex · Silver Spring, MD, United States

Location
Silver Spring
Job Type
Full-time
Posted
June 02, 2026

Job Description

We are seeking a Remote Client Support Representative – Travel to assist clients throughout their travel journey. In this fully remote role, you will serve as a key point of contact for travelers, providing support before, during, and after their trips to ensure a smooth and positive experience.

This role is ideal for someone with strong customer service skills who enjoys helping others, staying organized, and working independently in a remote environment.

Key Responsibilities

Support clients remotely via email, phone, and messaging platforms

Respond to travel-related inquiries in a timely, professional manner

Assist with itinerary changes, cancellations, updates, and special requests

Provide clear information on destinations, travel requirements, and agency processes

Monitor upcoming trips and proactively communicate with clients as needed

Resolve issues efficiently while maintaining a high level ...

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