Remote CS Team Lead, E-Commerce Growth & Ops

Lago is seeking a Customer Service Team Lead to oversee a global team and optimize customer service workflows. This role requires strong leadership with a minimum of 3 years in customer service management and proficiency in marketplace operations. You will design SOPs, monitor team performance, and ensure top-notch communication with stakeholders. The position offers remote work flexibility and growth opportunities within an innovative culture focused on using data to drive success.
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