Remote Customer Experience Leader - Scale Multi-Channel CX

LE0002 DCX PH Inc. is seeking a Home-Based Client Experience Manager responsible for leading a diverse team of customer experience representatives. The role will involve performance management, operational excellence, and cross-functional collaboration to ensure exceptional customer service.

The ideal candidate will have over five years of experience in leadership roles within customer service, along with proficiency in analysis and communication. This full-time position includes a permanent work-from-home setup with equipment provided.