Remote Customer Service Team Lead - Growth & Ops

Lago is seeking a Customer Service Team Lead to oversee a team of Customer Service Specialists in a remote capacity. The ideal candidate should have over 3 years of experience in customer service leadership, demonstrate the ability to develop staff, and possess a solid understanding of marketplace workflows. In this role, you will monitor team performance, improve SOPs, and ensure a high-quality user experience for clients. Join Lago to drive success through data and innovative solutions.
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