Remote - Implementation Manager

Job Description
About Tie
At Tie, we help brands maximize the impact of their marketing by powering cross-device identity resolution and conversion tracking. Our platform enables marketers to unlock new revenue streams, reduce wasted ad spend, and future-proof their customer engagement strategies. We’re a fast-growing SaaS company backed by a team passionate about driving customer success and innovation in data-driven marketing.

The Role
We are seeking an Implementation Manager who brings the warmth and relationship instincts of a CSM together with the hands-on technical chops of a tracking specialist. You’ll own new customer onboarding end-to-end — guiding clients through the implementation of Tie’s tracking pixels, tags, and integrations while making them feel supported and confident every step of the way. This is a mid-level role built for someone who genuinely enjoys customer interaction, stays calm under pressure, and can translate technical complexity into plain...