Remote Technical Support Engineer — Debugging & SLA Excellence

Nearshore Business Solutions is seeking a Technical Support Engineer to join their remote team based in Latin America. The role involves resolving technical issues for end-users while collaborating with both the Customer Support and Engineering teams to enhance service quality.

Ideal candidates will have 1-3 years of relevant experience, a degree in IT or Computer Science, and strong skills in SQL, NoSQL, and basic scripting. The position emphasizes providing exceptional customer service and a proactive problem-solving approach.