Representative II-Customer Service

Westlake offers you the potential to enrich your work life and career experience in an entrepreneurial environment. We work together to enhance peoples' lives through our products and presence in the communities in which we operate.​

This role can sit in Madison, MS or Houston, TX

SUMMARY

Under the supervision of the Supply Chain Manager, the Customer Service Representative II (CSR II) is accountable for establishing a strong customer relationship – based on trust and responsiveness. The CSR II will accurately process customer orders in an efficient manner to ensure customer demands are met and manage customer complaints and issues and be empowered to resolve issues in a timely and professional manner. 

DUTIES AND RESPONSIBILITIES