Research Benefits Administrator Remote

Elevate your career with Manulife as a Research Benefits Administrator in Halifax. This hybrid position requires coordination skills and a commitment to outstanding customer service for complex benefits administration.
Join the AdminAdvantage Administration team, which plays a pivotal role in managing group benefits for corporate clients. As a Research Benefits Administrator, you’ll be responsible for inquiries about eligibility, ensuring a smooth experience for plan members. Your role will involve collaborating across teams to deliver effective solutions that improve the customer journey.
Key Responsibilities:
• Manage day-to-day administration of client policies
• Process member eligibility requests efficiently
• Troubleshoot and resolve member-related inquiries
• Collaborate with Call Centre Representatives
• Support implementation teams for new business initiatives
Requirements:
• Minimum 3 years in customer service roles
• Proficient in MS application...