Research Benefits Administrator

Position Responsibilities:

• Accurately review, classify and index incoming documents according to established guideline and workflows.
• Ensure data accuracy and completeness prior to system entry to maintain high-quality administrative records.
• Monitor queues, prioritize workloads, and process documents within required turnaround times.
• Identify and escape discrepancies, missing information or document issues to appropriate teams.
• Maintain compliance with data privacy and confidentiality, recommend solutions, and proficiently manage all support tasks.

Required Qualifications:

• Bachelor’s Degree or equivalent administrative experience in a related field.
• Cross‑trained in all Admin Advantage work types.
• Proficient in MS Office and Admin Advantage systems, including AWD, ManuConnect, ESC Web, and CII.

Preferred Qualifications:

• Strong attention to d...