Location
lucena
Job Type
Full-time
Posted
May 30, 2026
Job Description
Job Summary
Assumes the position of absentee Business Center personnel. Ensures strict implementation and consistent compliance to the policies and procedures of the Bank, BSP/AMLA regulations and other external regulatory rules. Supports the business objectives through excellent customer service delivery and service-related initiatives towards total customer satisfaction.
Willing to be assigned in Lucena.
How will you contribute?
- Assumes the position of Service Manager (SM), Service Officer (SO), Service Associate (SA), Service Associate-Pickup Teller (SA-Pickup Teller) in their absence.
- Assists in performing compliance reviews on a case-to-case basis as assigned by the Regional Service Head.
- Performs ad hoc tasks such as special investigations/reviews, reconciliation of unbalanced accounts, ATM duty officer duties, etc., as assigned by the District Service Head.
- Ensures that Business Center (BC) transaction...