Location
Brent
Job Type
Full-time
Posted
July 15, 2026
Job Description
Resident Liaison Officer (RLO)
Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer
Location: Brent, West London
Rate: £23.00 per hour (Umbrella)
Sector: Social Housing | Property Services | Retrofit & Decarbonisation
Mileage: Business mileage reimbursed at 45p per mile
About the Role
We are looking for an experienced Resident Liaison Officer (RLO) to support the delivery of a social housing retrofit programme across West and South West London.
As the main point of contact for residents, you will provide excellent customer service, keep residents informed throughout the works, and help ensure projects are delivered with minimal disruption.
Key Responsibilities
Act as the main point of contact for residents throughout the planned works.
Build strong relationships with residents and provide regular updates on project progress.
Coordinate access and appointments with residents a...
Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer
Location: Brent, West London
Rate: £23.00 per hour (Umbrella)
Sector: Social Housing | Property Services | Retrofit & Decarbonisation
Mileage: Business mileage reimbursed at 45p per mile
About the Role
We are looking for an experienced Resident Liaison Officer (RLO) to support the delivery of a social housing retrofit programme across West and South West London.
As the main point of contact for residents, you will provide excellent customer service, keep residents informed throughout the works, and help ensure projects are delivered with minimal disruption.
Key Responsibilities
Act as the main point of contact for residents throughout the planned works.
Build strong relationships with residents and provide regular updates on project progress.
Coordinate access and appointments with residents a...