Resident Services Manager - Worcester

RESIDENT SERVICES MANAGER

Charlesgate Property Management is seeking a smart, organized, and proactive Resident Services Manager to join our growing team. This person is the primary contact for residents and the owner of all things related to resident experience. They also contribute to the overall performance of the portfolio which includes financial performance, physical building maintenance, and risk management . You will work with staff maintenance technicians, outside vendors, and our project management team as needed for maintenance, repairs, and capital projects. Management services are to be performed in a high-quality manner with a sense of urgency. Clients and property must be treated with the utmost respect and hospitality. 

You must be the type of person who…

+ is vigilantly organized and process driven

+ is proactive and knows how to be creative to find solutions to problems

+ can handle all types of personalities and d...