Retail Operations Lead — Systems, SOPs & Guest Experience

Nishat Chunian Limited Head Office in Lahore is seeking an experienced Retail Operations Manager to oversee in-store systems, staff profiles, discounts, access controls, store hours and first-line support for tech and customer issues. You will manage ticketing for timely resolutions and coordinate communications and SOPs to drive improvements.

The role requires a Bachelor’s degree in Business Administration or Retail Management, 4–6 years in retail operations, and hands-on experience with retail