Job Description
About this Role
Ensure a high level of Client Experience. The incumbent will be the point of contact for all clients visiting the Showroom. He/she will be responsible for maintaining a high level of Client Experience, which typically involves client engagement, sales target achievement, product knowledge, and store operations, with responsibilities including greeting customers, recommending products, the sales process, adhering to showroom SOPs, and daily showroom operation duties.
Key Responsibilities:
● Client Interaction & Sales: Greeting and assisting clients, understanding their needs, providing product information, answering queries, and recommending suitable products. This also includes achieving and exceeding sales targets and KPIs.
● Product Knowledge & Expertise: Maintaining a thorough understanding of products, features, pricing, and after-sales services to effectively advise clients and conduct comparison...