Retail Supervisor

Qualifications & experience

●Certificate III in Business or higher degree

Tasks & responsibilities

●Greet and serve customers as the highest priority, ensuring a consistently positive customer experience.

●Supervise, coordinate, and support the daily activities of the sales team, ensuring adherence to store procedures and standards.

●Provide information, advice, and assistance to customers, and deliver training and coaching to staff to enhance their sales performance and customer service skills.

●Manage and fulfil customer orders and requests, including preparing quotes and processing purchase orders.

●Oversee the receiving, preparation, and display of goods within the store and external display areas.

●Develop comprehensive product knowledge across all stock categories.

●Coordinate visual merchandising, including window displays, store layout, and product presentation.

●Supervise o...