Location
cebu city
Job Type
Full-time
Posted
July 14, 2026
Job Description
Wipro is seeking a capable Helpdesk Support professional to provide effective technical assistance to clients and resolve issues within defined SLAs. You will handle incoming requests via phone and email, document details, and escalate when required.
You will diagnose problems, guide users through solutions, maintain knowledge bases, and ensure accurate logging of queries. A strong customer-focused approach is essential for success.
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