Russian Speaking Customer Advisor (on-site)

Please Note: This position is exclusively open to candidates currently residing in Portugal. The company cannot provide visa sponsorship or international relocation assistance under any circumstances.

Position Summary

Are you ready to advance your career in Lisbon's thriving business hub? We are currently seeking enthusiastic Russian-speaking Customer Support Specialists to support a globally recognized social media platform. In this position, you will act as a vital point of contact for the platform's international user base, working alongside a diverse team to ensure an online environment that is safe, welcoming, and seamless.

Primary Responsibilities

In this role, you will be responsible for safeguarding the platform's community and assisting users worldwide through the following tasks:

• Customer Support: Handle incoming requests from Russian-speaking users via email and real-time chat, resolving issues ...