Sales & Customer Operations (e-Commerce)

About the Client

HQ: Toronto, Ontario, Canada

Industry: First Aid Supplies, AEDs, Workplace Safety Equipment & CPR/First Aid Training

This client sells first aid products and training courses to both businesses (construction, mining, warehouses, industrial) and individual consumers. B2B is the core revenue driver. They're a small, owner-operated team where every hire has direct impact.

Tools used: QuickBooks Online · WooCommerce · Gmail · Google Workspace · OpenPhone (Quo) · Slack · Notion · Adobe Acrobat · Canva

Role Overview

Title: Sales Support & Customer Success Specialist

Rate: $10 CAD/hr (roughly USD $7.20/hr)

Hours: Full-time, Mon–Fri, 9:00 AM – 5:00 PM EST

Location: Philippines (Remote)

Reports to: President & CEO

Type: Contractor

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