Sales Engineer / Sales Executive (Marine industry)

Job Responsibilities:

Relationship and Account Management

• Building Client Relationships: Developing trust with prospective and existing buyers to understand their long-term business needs.

• Providing Customer Service: Acting as the primary point of contact for client queries, resolving complaints, and ensuring high levels of satisfaction. This role includes participation in a 24/7 customer support on-call rotation as part of the team.

• Managing After-Sales Support: Conducting follow-up calls to ensure customers are happy with their purchase, which often leads to repeat business or referrals.

Generating Leads and Prospecting

• Identifying potential customers through research and customer visits.

• Presenting and Demonstrating Products: Tailoring pitches and live demonstrations to show how a product or service solves a specific prospect's p...