Job Description
Actively prospect and solicit new group and event business (corporate meetings, weddings, social events, tour groups) through outside calls, site visits, and networking.
Respond to incoming group RFPs within 2 hours and convert qualified leads into confirmed bookings.
Conduct personalized hotel site inspections and tours for event planners and decision-makers.
Negotiate and prepare group contracts including room rates, attrition clauses, cutoff dates, and food & beverage minimums.
Maximize revenue by upselling meeting packages, AV equipment, upgraded menus, and additional room nights.
Create detailed and accurate Banquet Event Orders (BEOs) and Group Resumes for operational handoff to banquets and front office teams.
Serve as the primary on-site client contact during events to resolve issues and ensure guest satisfaction.
Forecast group room n...