Location
Jordan
Job Type
Full-time
Posted
May 06, 2026
Job Description
Job Scope
Ensure the highest standard of Customer Care and Service at all time.
Promote the desired work culture around our Winning Ways; Do the right thing, Show we care, Aim higher, Celebrate difference and Work better together.
Self Management
Comply with Hotel Rules and Regulations and provisions contained in the Employment Handbook
Comply with Company Grooming Standards
Comply with Time and Attendance Policies
Actively participate in training and development programs and maximise opportunities for self development
Customer Service
Demonstrate service attributes in accordance with industry expectations and company standards including:
Being attentive to Guests
Accurately and promptly fulfilling Guests requests
Anticipate Guests needs
Maintain a high level of knowledge which affects the Guest experience
Demonstrating a ‘service’ attitude
Taking appro...
Ensure the highest standard of Customer Care and Service at all time.
Promote the desired work culture around our Winning Ways; Do the right thing, Show we care, Aim higher, Celebrate difference and Work better together.
Self Management
Comply with Hotel Rules and Regulations and provisions contained in the Employment Handbook
Comply with Company Grooming Standards
Comply with Time and Attendance Policies
Actively participate in training and development programs and maximise opportunities for self development
Customer Service
Demonstrate service attributes in accordance with industry expectations and company standards including:
Being attentive to Guests
Accurately and promptly fulfilling Guests requests
Anticipate Guests needs
Maintain a high level of knowledge which affects the Guest experience
Demonstrating a ‘service’ attitude
Taking appro...