Sales Operation Management

Drive sales efficiency and performance by optimizing workflows, managing CRM data, collaborating cross-functionally, administering sales systems, and analyzing key metrics to meet cluster targets in a hospitality sales environment.

• Streamline sales workflows including lead generation, lead qualification, and contracting to enhance sales team productivity
• Maintain data accuracy and generate performance reports by managing Customer Relationship Management (CRM) platforms
• Collaborate directly with revenue management to align sales strategies and optimize revenue outcomes
• Administer data governance and implement sales intelligence software to support informed decision-making
• Train team members on hospitality booking systems to improve operational efficiency
• Analyze pipeline growth, goal achievement, and win/loss rates to monitor and drive monthly and annual cluster sales targets ...