Location
Sheffield
Job Type
Permanent - Full Time
Posted
May 28, 2026
Job Description
About the job As the Salesforce Product Manager, you will be coaching and mentoring a small team of admins and influencing wider technical teams to continuously improve and develop the Service Cloud platform in use at First Customer Contact, dealing with stakeholders to fully understand the business goals so that any solutions developed contribute to those goals. You will also have a wider view on the opportunities available through use of the platform Develop and manage the product roadmap for Salesforce products based on input from various FCC stakeholders' teams. Identify and prioritize product features and enhancements that will drive efficiencies, customer satisfaction, revenue growth, and profitability. Collaborate with cross-functional teams to ensure product goals are aligned with business objectives. Define product requirements, user stories, and acceptance criteria for new...
Your main responsibilities will be: